Month: September 2025

Launching a new product isn’t just about growth — it’s how brands stay relevant, answer emerging shopper needs, and keep pace with private label competitors. In Australia, the pressure is intense: studies show 25–40% of FMCG launches fail within two years, and in some categories, first-year failure rates push even higher. Too many NPDs become just another SKU that slips quietly off the shelf at the next range review.

Yet shoppers are open to trying something new. Research shows that around 42% of Australian consumers say they actively look for new products, but trial hinges on two things: visibility and trust. If the right shoppers aren’t aware of your NPD, if they don’t clearly understand its value proposition, and if it isn’t backed by authentic social proof, its odds of survival shrink fast.

The Retail Reality

Winning a slot on shelf is only the beginning. Celebrations are often short-lived because:

• Rollouts happen state by state, leaving brands with fragmented awareness.
• Retail media requires long lead times and heavy spend, often misaligned with the realities of NPD timelines.

Retailers also want to see results early — often within the very first review cycle — and if trial and repeat data isn’t compelling, products are at risk. The result? NPD lines risk deletion before they’ve had a fair shot at connecting with shoppers.

Why More and More Brands Rely on Shping

Shping is becoming the go-to platform for FMCG innovators — enabling brands to create go-to-market strategies in days, not months, and connect NPDs with high-intent shoppers from the moment they hit shelves.

With Shping, brands can:

• Target the right shoppers — Existing brand buyers are 4–6x more likely to trial your NPD than non-buyers, but it’s equally important to engage competitor buyers to drive true category growth and avoid simply eroding your current range. Shping not only identifies both groups, it also enables a personalised approach — delivering tailored communication to loyal brand buyers, competitor brand buyers, and those who are entirely new to the brand. This ensures each shopper receives the right message to spark trial without cannibalising your existing base.
• Run geo-targeted activations — Ideal for staged rollouts, Shping allows you to activate campaigns only in selected states, cities, or even specific store locations. This makes it easy to test how your NPD performs in different markets, measure regional variations in trial and repeat, and fine-tune your go-to-market strategy before committing to full national distribution.
• Skip heavy creative builds — Shping automatically sources product data and assets from GS1 and Salsify, ensuring accuracy and brand consistency. This removes the need for last-minute photoshoots or lengthy creative approvals, meaning campaigns can launch faster and with fewer internal resource demands.
• Build social proof instantly — From the first day on shelf, verified reviews from genuine purchasers are collected and published, giving shoppers authentic feedback that drives confidence to trial. At the same time, brands receive instant feedback to understand shopper sentiment on the new product, enabling rapid adjustments to messaging, positioning, or even product features. This immediate credibility helps new SKUs stand out in crowded aisles and accelerates adoption.
• Gain powerful insights — Shping’s data captures shopper behaviour at the receipt level, enabling you to measure trial, repeat, and source of volume in real time: how much is coming from your brand’s loyal base, how much from competitor switching, and how much represents true category incrementality. These insights are available instantly, without the lag or cost of traditional syndicated data.

A Local Proof Point

Innovation can shift categories — fast. Take no-alcohol beer: today, 31% of Australians purchase no-alcohol options, driven largely by waves of innovation. Early movers who seeded trial quickly built brand salience and locked in loyalty while others scrambled to catch up. That’s the playbook Shping enables across any category: find the right buyers, drive immediate trial, and show incrementality that proves value to retailers.

From Trial to Leadership

Driving sales from Day One isn’t just about revenue. It signals to retailers that they made the right decision stocking your line, backed by data-driven proof of performance. And it ensures your NPD isn’t just another launch — it’s the start of your next growth curve.

With Shping, you don’t just launch a product. You lead the category from Day One.