1.1 This terms of use agreement (Terms of Use) sets out the agreement between you (you) and Authenticateit Pty Ltd (ABN 30 155 162 253) trading as Shping (Shping, us or we) in relation to your use of the Shping smartphone application (app). If you decide to download and/or use the app, you are bound by this agreement. If you do not agree to these Terms of Use, do not download or use the app.
1.2 The app is designed and built to empower customers with a fast and convenient way to retrieve and obtain product related information by either scanning a product’s barcode or entering the product’s barcode and or other alphanumerical identifiers into the app. In addition, the app may provide additional services for selected products (if available), including but not limited to, authenticity checks, product recall notifications, verification of product recall status, providing product related information, warranty activation, receipt storage, social media integration with participating brands or retailers, product rating, pricing, review and feedback and the ability for users to upload product information to Shping’s product database, together with such other services as Shping may introduce from time to time (collectively known as the “Services”). You may also be able to earn rewards known as “Shping Coins” for particular actions performed while using the app. Shping reserves the right to alter, modify or discontinue any or all Services at any time and without notification as it sees fit.
1.3 Your download and use of the app and its software, and your use of the Services, is governed by this agreement and Shping’s Privacy Policy, available at:, and which is incorporated by reference into this Terms of Use. Shping may from time to time update or modify this agreement or its Privacy Policy. These changes will be noted on the Shping website and your continued use of the app will amount to your consent to any such updated or modified agreement or Privacy Policy.
1.4 You are responsible for ensuring that any person that uses the app on any device to which you have downloaded or installed the app, or if someone logs in using your login details, uses an email address or mobile number registered by you to create a Shping account complies with this agreement as though that person was a party to this agreement. You hereby indemnify Shping in relation to any cost, loss or expense suffered or incurred by Shping in relation to any action or inaction of such a person that would amount to a breach of this agreement if performed by you.
1.5 This agreement governs software updates to the app unless such upgrade is accompanied by a separate license in which case the terms of that license will take priority over the terms of this agreement.
1.6 You represent and warrant to Shping and Shping’s Related Bodies that:
(a) your use of the app or Services have not been previously suspended by Shping (where this suspension was not removed);
(b) if you are an employee of Shping or provide services to Shping, that your use and access of the app is and shall be the same as any third party user, such that your use and access shall be without any reference to or entitlement to access Shping’s systems or information concerning Shping, its systems and intellectual property or the app;
(c) you are not a direct competitor (or employed or engaged by or involved in any way with a director competitor) of Shping or our products and/or services;
(d) you do not have more than one account for the app at any given time (acknowledging that a single account may be used on more than one device); and
(e) you have full power and authority to enter into this agreement.
1.7 You agree that this agreement constitutes a binding agreement between you, Shping and Shping’s related bodies corporate (Shping Related Bodies). By using the app you consent to the use of information you provide by Shping, Shping’s Related Bodies and such third parties provided that disclosure to any third party is for the purpose for which the information was collected.
1.8 Please download and use the app only if you have read, understood and agree to the following terms. All rights not expressly stated by Shping are reserved.


2.1 The rights in and to the app are licensed to you, not sold. Subject to the terms of this agreement, Shping grants you a non-transferable, non-exclusive, fully paid and royalty-free, worldwide licence (without the right to sub-licence) to install and use one copy of the app on the Smartphone device that you own or lease on which you download and install the app (your Device). To avoid any doubt, you are not entitled to install the app on any device that is not a Smartphone device, irrespective of whether or not the app is capable of being installed on any such device.
2.2 You must not and agree not to, and not enable or procure others to:
(a) duplicate, copy, reproduce or distribute the app or any part of the app including any coding of the app, except as necessary to use it on your Device;
(b) other than as permitted by applicable laws, modify, translate, make derivative works from, disassemble, reverse compile or reverse engineer any part of the app for any purpose including but not limited to in order to build a similar or competitive product; or
(c) remove, deface or destroy any copyright or other rights notices used on, or in connection with the app, and you acknowledge that any attempt to do so is a violation of the rights of Shping.


3.1 Except as provided herein, you may not use the app outside of the context of its intended use as part of the license granted to you or otherwise under this agreement.
3.2 You will need to enable location services on your Device in order for the app to operate correctly. Failure to do so may result in operational issues and incorrect results. Shping is not responsible for any incorrect results or operational issues with the app if location services are not enabled.
3.3 In the event your Device is lost or stolen it is your responsibility to inform Shping. Shping will not be responsible for loss of any Shping Coins or any other assets stored and managed by the app. You also indemnify Shping against, any use of the app on your Device by any person that would amount to a breach of your obligations under this agreement.
3.4 During your use of the app and the Services you undertake, you will not:
(a) infringe any third party rights; or
(b) use the app or any of its functionalities or the Services for any illegal or immoral purpose.
3.5 The app is not intended for people under the age of 16. Shping does not intentionally or knowingly make the app available to people under the age of 16. If you are under the age of 16 you must not use the app and are prohibited from installing the app and if installed, you must delete the app immediately.
3.6 Notwithstanding clause 3.5, you must ensure that the app is not used by any person under the age of 16 for any purpose and you indemnify Shping and the Shping Related Bodies against and with respect to any cost, loss or damage suffered or incurred by Shping or any Shping Related Body as a result of or in connection with any use of the app downloaded to your Device by a person under the age of 16. Shping reserves the right to suspend or terminate your usage of the app if you violate this clause.
3.7 Any publication or use of any information derived by Shping from your use of the app (your Data) is at your risk and you agree that:
(a) while you own your Data, by downloading and using the app you grant to Shping a perpetual, transferable and royalty-free licence to use your Data;
(b) use of your Data on third party sites (Third Party Site) is at your sole risk and is your responsibility. Information that you publish or post on any Third Party Site will be handled by that third party in accordance with any applicable Third Party Site policies, including privacy policies. Shping recommends that you make yourself familiar with the terms and conditions governing their use of your Data. Shping disclaims all responsibility and liability for the use of your Data or personal information used and provided to a Third Party Site;
(c) it is your responsibility to monitor the usage of your Data, including the unauthorized, illegal or offensive use of your Data by any Third Party Site or third party user;
(d) Shping assumes no responsibility for identifying or requiring the removal of your Data from any Third Party Sites (such as social networking sites) where your Data is published or used when such authority for its use was not granted or approved by Shping; and
(e) any information or data obtained or used by you in connection with the app that does not comprise your Data is the property of Shping and/or its suppliers and service providers. You must not use such information or data except in accordance with this agreement.
3.8 In addition to any other obligations under these Terms of Use, you agree that:
(a) the app may be downloaded from iTunes for Apple, Google Play, Myapp (Tencent) 腾讯应用宝, 360 Mobile Assistant 360手机助手, Baidu Mobile Assistant 百度手机助手, Xiaomi App Store 小米应用商店 and Wandoujia 豌豆荚 for Android, and such other sites and locations as Shping may make available from time to time;
(b) for continued use of the app, all app updates should be downloaded and installed when they become available;
(c) you will use the app consistently with Shping’s Fair Usage Policy set out below;

(d) all product and other information provided to you through the app is provided by third parties and not by Shping. Shping and the app is a mere conduit for the provision of such information and is not a seller or reseller of any products scanned by you using the app. To the extent permissible by law, Shping is not responsible for, and you shall not claim against Shping any amounts, losses (including consequential losses), costs, refunds or credits in relation to any products that you decide to purchase or not to purchase after scanning, discovering or interacting with while using the app, including but not limited to make any claims for amounts, refunds or credits on the basis that the product purchased by you was defective, not fit for its intended purpose or otherwise entitled at law to seek redress in relation to the purchased product;
(e) sub-clause (d) above covers, without limitation, situations where the information provided by third parties to Shping is false, misleading, or incorrect. It does not cover matters relevant to your proposed purchase or a product or out of date, or where a product has been recalled but Shping has not been made aware of the product recall;
(i) the app enables brand owners, retailers and other Shping partners to send push notification “shoutouts” to consumers (including you). You have the option to opt out of receiving those notifications either entirely or selectively; and
(j) Shping will send App related communication to your nominated email address, as well as push notifications “shoutouts” to your mobile device. You have the option to opt-out of receiving these notifications.
3.9 Your use of the app is subject to you complying with Shping’s Fair Usage Policy. Under that policy you must:
(a) only use the app to scan or add to your shopping list the products where you have a genuine and bona fide intention of purchasing;
(b) only use the app to review any product purchased and ensure that your review is very informative, includes your thoughts & mentions any advantages and disadvantages of the product;
(c) not exceed the daily scan limit. Currently, the daily limit is set to 100 scans, but this may be adjusted from time to time. Once a limit is exceeded a temporary ban is placed on an account. Set out below is the duration of each ban:

First time exceeding the daily limit 24 hour ban
Second time exceeding the daily limit 72 hour ban
Third time exceeding the daily limit 1 month ban

In addition to the daily limit, you should not exceed the scans per 30-day limit. Currently, this limit is set to 1000 scans but this may be adjusted from time to time. Once a limit is exceeded a temporary ban is placed on an account, below showcases the duration of the ban in each case.

First time exceeding the 30-day limit 1 month ban
Second time exceeding the 30-day limit 3 month ban
Third time exceeding the 30-day limit 12 month ban

(d) not scan barcodes of the physical product, scanning photos of the barcode or other digital image of barcode, which is strictly prohibited;
(e) only scan products that fit the user profile;
(f) act honestly, diligently and use your best endeavours to ensure that all information concerning a product or products that you upload to Shping’s database using the app is accurate and up to date; and
(g) not make any dishonest, untrue, disparaging or offensive statements or comments concerning any product that you scan or any of Shping’s brand partners on any platform maintained by Shping or any other social media platform.
3.10 If we believe that you have breached the Fair Usage Policy, Shping reserves the right to:
(a) request evidence or proof of purchase in order to verify that you have purchased any product(s) that you have scanned or reviewed;
(b) reverse, clawback, confiscate or demand return of any Shping Coins earned and or accumulated by you or standing to your benefit;
(c) suspend or terminate your use of the app; and/or
(d) take such other action as Shping considers appropriate in the circumstances.

3.11 By downloading and using the app you consent your activity profile and information being provided to businesses which use social and other advertising to target specific consumers.
3.12 Shping may request from you additional information or request additional verification steps such as SMS verification, and other steps that may be required by KYC-AML requirements imposed by law on Shping or any exchange it operates on as a requirement to use some or all features of the app or the Services.
3.13 Shping may ask you to link the app to your social media profiles such as Google, Facebook, VK etc in order to properly or fully deliver some of the Services.


4.1 You may earn Shping Coins by scanning products (consistently with your obligations under this agreement) and by interacting with the app in other ways and as otherwise indicated the app.
4.2 When you earn Shping Coins they are first stored in a shared transit account. This account is owned and controlled by Shping and tracks your Shping Coin entitlements.
4.3 You may transfer Shping Coins to your own ERC20 digital wallet. Each transfer from the Shping Transit account to your own digital wallet will incur a fee. Such a fee may need to be paid by the user in ETH cryptocurrency or may be deducted in equivalent Shping Coin amount based on the exchange rate available to Shping. If a fee is deducted from the amount transferred, then the amount received will be less than the amount requested to be transferred. Shping and its affiliates or business partners are not responsible for the security of Shping Coins while they are stored on Shping transit account or while they are transferred to your own wallet at your request. You are responsible for entering the correct wallet address when transferring Shping Coins from the Shping transit account. You acknowledge that there are no mechanisms to reverse any transfer made to the wrong digital wallet account.
4.4 While keeping Shping Coins in the transit account, Shping may provide you with additional benefits. For example, Shping may upgrade your tier status and/or allow you to spend or donate your Shping Coins to other System or app users. While Shping takes all the necessary measures to keep the transit account secure, you acknowledge that there is risk of hacking or theft to the account. In order to reduce this risk, we encourage you to keep Shping Coins in your own personal wallet. Should Shping Coins be stolen from the transit account by a third party, the amount stolen will be deducted from all users balances on an equal basis.
4.5 You may leverage integration of Shping with one or a number of Cryptocurrency exchanges and when available in your area to request Shping to list your earned Shping Coins on your behalf on a Cryptocurrency exchange at the highest bid available at the time of the listing or during the offline mode using the preconfigured offline exchange rate. Shping will list your Shping Coins and will request to exchange them for the currency of your choice if that currency is also supported by that exchange and further request that exchange to transfer you the received proceeds from such sale. You accept that the described exchange of your Shping Coins is subject to the terms and conditions of the relevant Cryptocurrency exchanges. Shping may also provide you with the terms and conditions of other Cryptocurrency exchanges used in relation to such sales and may apply monthly limits to the dollar value of such sales.

There is a monthly limit set on the withdrawal of Shping Coins based on your user tier level.
Limits combine amounts being cashed out or value of coins transferred to ERC 20 wallet.

  Basic Bronze Silver Gold Platinum
Overall withdrawal limit 5 AUD per month 30 AUD per month 35 AUD per month 40 AUD per month 50 AUD per month

4.6 Shping accepts no liability and is not responsible for the exchange rate applicable to the sale of your Shping Coins and agrees to disclose particulars of any transaction upon request from you where Shping has sold Shping Coins on your behalf. Shping will charge merchant fees and administration fees to sell Shping Coins where requested that will be deducted from the sale proceeds. You are responsible for reviewing and understanding any access and/or terms and conditions of the Cryptocurrency exchange in relation to this sale. Further, if required by KYC or AML regulation, Shping will provide information about you to those or other relevant regulatory organisations.
4.7 Shping does not warrant that any Shping Coins can be sold nor that they preserve specific or any value and that they can be sold or otherwise traded.
4.8 You acknowledge that you should obtain independent legal advice prior to purchasing or acquiring any Shping Coins and Shping does not warrant or otherwise confirm that Shping Coins may be legally purchased, sold or owned by the you in the jurisdiction where you conduct your activities or use the app or the Services.
4.9 Shping and or its affiliates or business partners reserves the right to change, add or remove any methods of earning, storing and transferring Shping Coins or other awards, for any reason and without notice to you, in its sole discretion and at any time. Shping further reserves the right to verify any of your actions that would entitle you to receive Shping Coins. Pending verification, your Shping Coins earned will be suspended and not available until and unless the verification is positive.
4.10 The Shping Coins program lets you earn Shping Coins by using the app’s scanning function and your Device’ to scan eligible products’ bar codes while at an eligible store. The scan must be for a purpose contemplated by this agreement.
4.11 By participating in the Shping Coins program, you agree that the app may access your Devices and that Shping may review the scans made by your Device. Limiting the app’s access to your Device may result in suspension of your participation in the Shping Coins program. Shping does not guarantee that products will always be available for scanning or purchase at published locations (for example a vendor may pull products from its shelves, a product may be out of stock, etc.), or that barcode can be capable of being scanned or barcode related information will always be accurate. Shping disclaims all responsibility for any failed scanning experiences or errors or mistakes occurring during a scanning attempt.
4.12 Shping and its affiliates or business partners from time to time may also provide various other ways for you to earn Shping Coins, for example, providing, adding or correcting information or feedback in relation to scanned products, adding new products and product information to the app, having added products or related information viewed by other users, completing product surveys, watching videos or interacting with social media via the app (such as following participating brands or products). From time to time, Shping and its affiliates or business partners may announce the actions you can take to earn additional Shping Coins or participate in other campaigns such as cash backs.
4.13 You may be eligible to participate in our Cashback Promotion. Terms and conditions for the Cashback Promotion are available separately on our website, and the terms and conditions set out in this document will also apply. This information may be communicated to you through the app.
4.14 If you add new products, or add, correct or provide new information in relation to existing products, then you warrant that the product details and all information concerning the product that you provide is true and correct. You further warrant that any information or media (such as photographs) that you upload or provide does not infringe the intellectual property rights, and further hereby indemnify Shping and its partners and affiliates against any loss, cost or expense in the event of any such infringement. Doing so may further disentitle you to receive or result in the cancellation of some of all Shping Coins received by you or suspension or termination of your usage of the app.
4.15 By participating in these programs, you agree that the app may access information about the action you take within the app, such as a video you watch or a survey to which you respond, or which items you intend to buy or have bought, and other relevant information. Shping may use this information to provide a more personalized experience or allow its affiliates or business partners to do so. In addition, as applicable, you agree that the app may access your phone or you device’s camera and that Shping and its vendors, partners, and clients may review the submissions made by your device. You agree to use the app and these programs only for the actions required.
4.16 Shping is not liable for any failure to award Shping Coins, including due to the inaccuracy of the information Shping may receive from participating product suppliers or because of an exhausted allocation of Shping Coins or other awards to other account holders. You agree that Shping is under no obligation to notify you when an allocation of Shping Coins for distribution under this program is exhausted, and Shping Coins will be distributed on a “first come, first served” basis.
4.17 Shping is not liable for a failure to award Shping Coins, including due to errors in your Device or mobile network, failing to complete the actions, failure to follow the stated directions or due to the inaccuracy or illegibility of the receipt submitted.
4.18 If you believe that Shping Coins or other awards were not properly accrued to your account, please notify Shping within 30 days of when you think the error occurred. You agree to allow 30 days for any claims to be researched and corrected as needed. Shping’s determination will be final. Shping cannot guarantee that Shping Coins or other awards you believe should have been accrued can be credited to you later. Among other reasons, technical problems with a walk-in or scanning system or verification of transaction information may result in your action not being detected or verified accurately by the app. Neither Shping or its affiliates or business partners can be held liable for your inability to accrue Shping Coins or other awards in such event.
4.19 Shping cannot guarantee the value of the Shping Coin at the time when you may wish to exchange Shping Coins to other Cryptocurrency or fiat currency. Shping does not guarantee that the user may even be able to exchange Shping Coins at all or that Shping coin would still be listed on the exchanges.
4.20 Shping reserves the right to introduce new rules or modify its rules as its sole discretion that may limit the way Shping Coins may be earned.
4.21 If Shping suspects that any user is breaching these Terms of Use including the Fair Usage Policy it reserves the right to block user access to Shping Coins earned and will investigate the matter. If Shping determines in its sole discretion that there is a breach it reserves the right to claw back or confiscate any earned Shping Coins and seek compensation for Shping Coins already transferred.


5.1 The app provides for five user status levels – Basic, Bronze, Silver, Gold and Platinum. Each level is higher than the last. Your user status will depend on the extent to which you use the app and you will initially have the Basic user status.
5.2 Users who use the app regularly and accurately will be entitled to have their user status upgraded. The amount of the use of the app that entitles an upgrade is determined from time to time and in Shping’s absolute discretion. Users whose user status is above Basic are considered to be active users. 5.3 Without limiting Shping’s discretion, the following table sets out the eligibility criteria for each user:

Action required per month Basic Bronze Silver Gold Platinum
Product Scan or Featured product Click 20 50 100 150
Uploaded Receipts 2 4 5 6
Active days (any use of the App) 2 5 10 20
Write Review 1 2 5 10
Active Buddies (buddies whose Tier above Basic)   2 5 10
Loyaltee Cards Used     2 4 6
Calculated from the individual’s anniversary date

5.3 Users that do not use the app regularly, or who enter inaccurate information with respect to products, may have their user status downgraded. The circumstances in which a user status may be downgraded will be determined from time to time by Shping in its absolute discretion. Without limiting the previously mentioned, users who do not complete the minimum number of actions within the month, from the individual’s anniversary date will have their user status downgraded one level.
5.4 Shping shall determine, in its absolute discretion, the benefits, preferences and entitlements that come with having a higher user status than Basic. This information will be made available via the app and is subject to change without prior notice. Shping would not upgrade or downgrade your status more then by one level per month.
5.5 Shping’s decisions and determinations concerning your user status are in its sole discretion and are final. You acknowledge that holding a user status above Basic is a privilege and not a right. Failure to comply with all of your obligations under this agreement and in relation to the app may result in any higher user status that you hold being revoked.
5.6 If Shping determines at its discretion that your activity is misleading or disadvantaging any other consumers in any way, or you are making claims that cannot be supported or you otherwise breach these Terms of Use, Shping reserves the right to remove your reviews or suspend or terminate your account. If your account is suspended Shping may freeze your account balance and confiscate your Shping Coins on terms it considers appropriate at its discretion.


6.1 Users (including you) have the option of inviting other Users to use the app and to link them to your use of the app as a “Shping Buddy”. Each added Shping Buddy would earn you additional Shping Coins.
6.2 You can only earn additional Shping Coins once per unique invited User.


7.1 To the extent permitted by law, the app is provided to you on an “as is” basis and may contain errors, faults and inaccuracies and may not be complete and current. Shping makes no representations or warranties of any kind, express or implied as to the operation or suitability of the app.
7.2 Shping makes no representations or warranties of any kind, express or implied with respect to the availability, performance, security, characteristics or operation of the app, and, to the extent permitted by law, will not be responsible for breach of any such express or implied term or representation should such express or implied term or representation be found or deemed to exist.
7.3 You acknowledge and agree that your right to use the app may be suspended or terminated if you breach any of these terms of this agreement.


8.1 Shping may provide certain features of the app or Services that use and /or rely upon location information. To provide such features and Services, Shping may transmit, collect, maintain, process and use your location data.
8.2 You agree and consent to Shping using and/ or collecting your location data for the purpose of performing the Services. You may withdraw this consent at any time by switching off the location services setting on your Device. You acknowledge that in doing so, however, that the app may not function according to its full capacity.
8.3 To the extent permissible by law, you agree and consent to Shping disclosing your location data to a third party, and to that third party accessing and using your Device, in connection with the performance of the Services by or on behalf of Shping.


9.1 Shping takes its obligation to protect your privacy and personal information seriously. Shping is bound by the terms of its Privacy Policy and will manage your personal information in accordance with its Privacy Policy.


10.1 All information of a confidential nature disclosed by Shping to you either under this agreement or in accessing or using the app, is confidential to Shping and must not be disclosed by you to any third party.
10.2 The app logo and Shping brand are trademarks, service marks, registered trademarks, copyrights or other intellectual property of Shping and Shping Related Bodies (“Shping IP”). Shping and/or the Shping Related Bodies own all of the Shping IP under this agreement and in the app and provision of the Services. you may not use or display any Shping IP during the course of your use of the app and Services, or in connection with the access or use of the Shping website, without Shping’s prior written consent (which may be withheld in its absolute discretion).
10.3 The app and its content are protected by copyright, trademark and other intellectual property laws. You acknowledge that:
(a) all intellectual property rights in the app and its content throughout the world belong to Shping and/or the Shping Related Bodies or their suppliers or affiliates;
(b) this agreement does not transfer any title to intellectual property in the app and its content to you; and
(c) your only rights in respect of the app and its content and the Services are as set out in this agreement.
11.1 In this clause a reference to “Shping” is a reference to and includes Shping, any Shping Related Bodies and each of their directors, officers, employees, agents, contractors, successors or assigns.
11.2 You agree that your access to, purchases or supplies under, and use of the app and Services, is subject to this agreement and is at your sole risk.
11.3 To the extent permitted by law, and except as expressly stated otherwise in this agreement, Shping will not be liable for any damages, economic loss or other loss whatsoever arising out of, or in any way related to, your use of the app and the Services. This limitation applies to direct, indirect, consequential, exemplary, incidental, special, punitive or any other losses or damages that you or others may suffer, including damages for loss of profits, goodwill, use, business interruption or the loss of data or information.
11.4 The limitation of liability in clause 11.3 applies whether the claim is in contract, statute, tort or equity and even if Shping has been notified of the possibility of such loss or damage. You agree that Shping’s liability, if any, to you at law will be reduced by the extent to which you contributed to the loss.
11.5 To the extent permitted by law, you agree that Shping will not be responsible or liable for any modification, interruption, suspension or discontinuation of the app, any technical faults which impact on the availability or use of the app whatsoever.
11.6 Certain legislation may impose guarantees or obligations upon Shping which cannot be excluded, restricted or modified or cannot be excluded, restricted or modified except to a limited extent.
11.7 You agree to reimburse Shping for and indemnify Shping with respect to all expenses (including legal costs and all expenses), losses and liabilities of any nature or description it may incur either directly or indirectly as a result of:
(a) your breach of any term of this agreement;
(b) any third party claim brought against Shping in respect of your download or use of the app; or
(c) you bringing a claim against Shping when you have agreed not to do so.


12.1 You indemnify Shping in respect of any liability incurred by Shping for any loss, cost, damage or expense howsoever caused, or suffered by Shping as a result of your negligence, willful misconduct or breach of this agreement.


13.1 Shping may, in its sole discretion, temporarily or permanently suspend or terminate the rights granted to you under this agreement if Shping suspects that you are not complying with the terms of this agreement. Shping also reserves the right to otherwise restrict, suspend or terminate your ability to access or use the app if it determines in its sole discretion that you pose a threat to the app or its users or that your conduct is inconsistent with Shping’s brand values. Shping will not be liable for any cost, expense or damages whatsoever for termination of this agreement.
13.2 If this agreement is terminated, the parties are released from the obligations to continue to perform under this agreement, except those obligations that expressly or by their nature, survive termination and each party retains the rights and claims it has against the other party for any past breach of this agreement.
13.3 Shping may, in its sole discretion, temporarily or permanently suspend or terminate the rights granted to you under this agreement if the account has not been used for more than 6 months. If Shping terminates this agreement under this paragraph, the balance of any available Shping Coins in your account will be clawed back as part of the account closure. Closed accounts cannot be reinstated.


14.1 This section applies to users who download the app from the Apple App Store.
14.2 You acknowledge and agree that:
(a) this agreement is concluded between you and Shping, not you and Apple, Inc (“Apple”);
(b) Shping and its licensors, and not Apple, are solely responsible for the app;
(c) Apple has no responsibility whatsoever to furnish any maintenance and support services with respect to the app;
(d) in the event of any failure of the app to conform to any applicable warranty, you may notify Apple and Apple will refund the purchase price (if any) you paid for the app;
(e) to the maximum extent permitted by applicable law, Apple will have no other warranty obligation whatsoever with respect to the app, and Apple have no responsibility for any other claims, losses, liabilities, damages, costs or expenses attributable to any failure to conform to any warranty;
(f) Apple is not responsible for addressing any claims that you or any third party make relating to the app or your possession and/or use of that app including:
product liability claims;
any claim that the app fails to conform to any applicable legal or regulatory requirement; and
claims arising under consumer protection or similar legislation.
(g) Apple will have no responsibility whatsoever for the investigation, defence, settlement or discharge of any third party claim that the app infringes that third party’s intellectual property rights;
(h) you will comply with any relevant third party terms of agreement when using the app; and Apple and its subsidiaries are third party beneficiaries of this agreement and, upon your acceptance of this agreement, Apple will have the right (and will be deemed to have accepted the right) as a third party beneficiary to enforce this agreement against you.
14.3 You represent and warrant that:
(a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a “terrorist supporting” country; and
(b) you are not listed on any U.S. Government list of prohibited or restricted parties.


15.1 This agreement is governed by the laws of Victoria, Australia and you irrevocably and unconditionally submit to the exclusive jurisdiction of the courts of Victoria, Australia and waive any claim or objection based on absence of jurisdiction or inconvenient forum.
15.2 Shping will not be liable for any delay or failure to perform any of its obligations under this agreement if such delay or failure is due to a force majeure event including strikes, riots fire, explosions, acts of God, war, governmental action or any other cause which is beyond Shping’s control.
15.3 If a provision of this agreement is invalid or unenforceable it will be read down or severed to the minimum extent of the invalidity and unenforceability and the remaining provisions will remain in full force.
15.4 Shping may freely assign this agreement and the rights grants hereunder without restrictions. You will not assign, novate or otherwise transfer any rights granted to you or any of its duties hereunder without the prior written consent of Shping. Any attempt by you to do so will be void and of no effect.
15.5 In the event that any provisions of this agreement are held to be invalid or unenforceable, the remaining provisions of this agreement will remain in full force and effect.
15.6 The failure of Shping to enforce any right or provision of this agreement will not be deemed a waiver of such right or provision.
15.7 This agreement, and documents incorporated by reference into this agreement, represents the entire agreement of the parties and supersedes all other representations, negotiations, arrangements, communications, understandings or agreements, whether written or oral.
15.8 Nothing in this agreement shall constitute a partnership or joint venture between you and Shping.
15.9 The headings are for convenience only and do not affect the interpretation of this agreement.
15.10 The words “including” or “includes” means “including, but not limited to”, or “includes, without limitation” respectively.
15.11 The rights, remedies and powers of the parties under this agreement are cumulative and do not exclude any other rights, remedies and powers.


16.1 Shping is responsible for addressing any questions, comments or claims relating to the app and your use of the app. If you have any comments, questions, complaints relating to the app, or would like to report a violation of any of the terms of this agreement, please contact Shping as per the below contact details:

Authenticateit Pty Ltd (ABN 30 155 162 253) trading as Shping
506/434 St Kilda Rd, Melbourne Vic 3004

Shping customer service team’s may be contacted on 03 9924 4405 for Australia and +61 3 9924 4405 for overseas callers.